Products & Services to Help Credit Unions Succeed

If you are exploring products or services for your credit union, our business solution partners are a great place to start! Through direct partnerships as well as collaboration with TRGroup and CUNA Strategic Services, our member credit unions have access to a wide variety of product and services.  Plus, MSCUA’s experienced, knowledgeable staff can offer guidance with decision-making and implementation – contact us!

Explore solutions:

BUSINESS SOLUTIONS

ATM/Payments

Connect your members to a deposit-taking ATM and POS network with multiple processor links. CU Here Premium is available and is the largest surcharge-free network in the country.

culiance.com

Stay competitive by offering members a credit or online debit card product with a rewards enhancement program. FIS provides one-stop shopping for credit unions striving to stay ahead of the competition, and offers a collection of processing and marketing solutions to ensure your card programs succeed.

fisglobal.com

Envisant (formerly LSC®) brings experience and expertise to all areas of credit union service. Their product strategy features credit and debit programs, CUMONEY® Prepaid Visa® reloadable and gift card programs (both plastic and virtual), portfolio development consulting, agent credit card programs, ATM services, marketing, and more.

envisant.com

Compliance/Audit

Access to InfoSight is provided to MSCUA-affiliated credit unions as an added benefit of membership! InfoSight is a comprehensive compliance resource – browse by compliance topic, perform a search on a keyword, or catch-up on the latest compliance news.

Log-in to InfoSight using your mscua.com username/password. (Don’t have a mscua.com username and password? Get instructions to request access here.)

And don’t forget to subscribe to our weekly Infosight Compliance Update e-Newsletter: Subscribe (Members Only)

Go to InfoSight (Members Only)

A membership benefit for America’s Credit Unions- and League-affiliated credit unions, this federal and state regulation change tool provides alerts, guided workflows and an advertising review tool.

Credit Union Compliance Management System

A membership benefit for America’s Credit Unions – and League-affiliated credit unions, the Compliance e-Guide provides access to executive summaries on federal laws and regulations that impact credit union operations and regulatory compliance.

America’s Credit Unions Compliance Resources

A membership benefit for America’s Credit Unions- and League-affiliated credit unions, the CUNA Compliance Community is an online peer network dedicated to the latest compliance hot topics, questions and conversations.

America’s Credit Unions Compliance Resources

Fraud & Loss Prevention

Provide digital services your members want while keeping fraudsters at bay with Eltropy Fraud Prevention solutions.

https://eltropy.com/solutions/prevent-digital-fraud-with-eltropy/

Stay one step ahead with solutions that help your credit union run efficiently. The coordinated solution of business protection policies and risk management services from TruStage™ helps you avoid the gaps and overlaps of unconnected providers. Minimize the complexities of loss with a protection suite that identifies, analyzes, measures, finances and monitors risk.

www.trustage.com/business-solutions/business-protection

Fintech

Clutch is a leading fintech platform specializing in omni-channel consumer loan and deposit account opening solutions exclusively for Credit Unions.

https://www.withclutch.com/

A New Era of Generative AI Assistants for Credit Unions and Community Banks Has Arrived. The World’s Only AI-Powered Unified Conversation Platform is empowering your teams and delighting your members and customers with intuitive ChatGPT-like self-service options, co-pilots, and conversation intelligence to create the ultimate member and customer experience.

https://eltropy.com/ai-power/

Human Resources

Retain top talent longer with an unforgettable employee experience. Motivosity is a rewards and recognition program that goes above and beyond to build your credit union’s culture.

motivosity.com > >

Access to the MS HR Hotline is provided to MSCUA-affiliated credit unions as an added benefit of membership! Mississippi credit unions can contact HR attorneys with daily HR questions and issues such as terminations, discipline, and HR compliance — at no charge.

Learn more. (Members Only)

Tailor your executive benefit plans to meet the unique needs of your entire leadership team to support strategic succession. This program leverages industry-leading financial services firms and an open-architecture platform.

www.trustage.com/business-solutions/workplace-solutions

Invest in your employees with our comprehensive, flexible employee benefit programs and Diversity, equity and inclusion (DEI) services. Workplace Solutions helps you design the ideal retirement and/or executive benefits program for your company’s unique workforce and financial needs while meeting your bottom line. Our dedicated specialists can help you select from our customizable product suite to ensure your needs are met and that your employees’ future looks bright.

www.trustage.com/business-solutions/workplace-solutions

Add the best technology talent to your credit union team with on-demand staff augmentation services from Trellance.

Trellance Talent Services > >

IT/Cybersecurity

Trellance offers secure and scalable cloud solutions that make managing your IT infrastructure and applications easy. From security and compliance to business continuity and disaster recovery, credit unions have come to count on Trellance to provide a reliable cloud foundation.

Trellance Cloud Services > >

Lending

Attract, convert, accelerate, and serve current and future members with friendly, efficient, and effective digital conversations.

https://eltropy.com/solutions/digital-conversations-for-lending/

At TruStage™, we’re always focused on the future. In the ever-changing landscape of lending, it’s pertinent that credit unions and financial institutions be prepared for changes within their industries. That’s where TruStage comes in. Our lending program prioritizes fully digital options while also addressing the common challenges that you might face in your lending program.

www.trustage.com/business-solutions/lending

Zest AI is a mission-driven software company that helps credit unions and banks answer their most important question: Who do I lend to? Zest’s Model Management System lets lenders break the limitations of traditional credit scores to identify good borrowers overlooked by legacy techniques.

Zest has been on a mission to make fair and transparent credit available to all since 2009 and are pioneers in the safe use of AI in credit underwriting.

https://www.cunastrategicservices.com/content/cuna/css/become-a-provider/all-providers/zest-ai.html.

Marketing

CUNA Strategic Services and Ashgrove Marketing deliver quality calendars at affordable prices, allowing you to get the best value for your marketing dollar.

CreditUnionCalendars.com

Eltropy enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience.

https://eltropy.com/solutions/increase-conversion-rate-with-conversational-text-marketing/

Credit unions can offer personalized, value-added products and services when a member opens an account or applies for a loan through SRM’s Account Boost Program. This program is data-driven and tailored to meet your target marketing needs.

SRM Account Boost Marketing > >

Data analytics provides insight to improve member experience and increase portfolio growth. Programs include: Data Management, Descriptive Analytics, Predictive Analytics, and Prescriptive Analytics.

Trellance Business Analytics > >

Membership Enhancements

The CO-OP Shared Branch network allows members of one credit union to perform a range of transactions at another credit union. Through the CO-OP Shared Branch network, participating credit unions can serve members in diverse geographical locations, even when they move or travel.

CO-OP Shared Branch Network

Mississippi credit unions participating in the CO-OP Shared Branch Network can LOG-IN HERE (Members Only) to access frequently used forms, Mississippi network rules, teller quick tips, and other resources for credit unions in the CO-OP Shared Branching network.

Built to address the insurance needs of credit union members, our comprehensive insurance program is designed to help your business provide an exceptional and accessible customer experience.

www.trustage.com/business-solutions/consumer-insurance

Operations

Affordable Board Management Software for Nonprofits.

MSCUA members can save 15%.  Contact MSCUA to receive the promo code.

Boardable.com

Access to CU Policy Pro (CUPP) is provided to MSCUA-affiliated credit unions as an added benefit of membership! CU PolicyPro includes detailed model policies that can help your credit union manage today’s ongoing compliance and operational challenges. Developed and written especially for credit unions by legal and financial regulatory experts, CU PolicyPro is designed to be compliant with applicable regulations.

In addition, a monthly CU Policy Pro newsletter is distributed to registered users of CU Policy Pro highlighting global policy updates and other important system information.

CU Policy Pro access/users is managed by each credit union’s CU Policy Pro administrator. Credit union employees should contact their CEO to request access.

GO TO CU POLICY PRO (Members Only)

Reduce Phone Calls with Live Chat – Provide a seamless live service to your website and mobile app users.

https://eltropy.com/products/reduce-phone-calls-with-live-chat/

All-In-One Video Banking – One solution for In-Branch, ITM, Mobile App, and Website Video Banking.

https://eltropy.com/products/all-in-one-video-banking-for-cfis/

Review our expanded investment options that support the products you care about. Our experienced and knowledgeable team is geared towards prioritizing your goals, while also supporting your due diligence and providing a comprehensive investment management program.

www.trustage.com/business-solutions/investment-advisory

With our OVERDRAFT PRIVILEGE® program, you don’t have to worry about tomorrow—our experts are working diligently today to address ongoing developments related to compliance regulations, UDAAP concerns and susceptible practices, technological advances and account holder preferences.

https://advantage-fi.com/overdraft-compliance-consulting/

Offers a way for credit unions to save money on office supplies, break room supplies, promotional products, furniture, and computers through partnership with ODP Business Services. The program offers easy-to-use group discount buying through ODP Business Solutions National Credit Union Purchasing Program designed specifically for credit unions.

Sign Up for Savings

MessagePay provides credit union members with an additional avenue for making loan payments via a simple text message. Simple, convenient payments for a mobile-first world.

MessagePay > >

QwikRate CECLSolver – An efficient and practical CECL approach that any credit union can afford — without difficult analysis or expensive consulting. This tool is directly based on regulator guidance and can eliminate the needless expense and complexity of becoming CECL compliant.

https://www.qwickanalytics.com/CECL/

The latest technology driving 5G has created a unique opportunity for property owners. The installation of EV charging stations can provide your credit union with an opportunity to earn non-interest income.

Tetto 5G > >

Strategy

America’s Credit Unions E-Scan combines trends across industries, expert analysis and forecasting data to provide strategic planning guidance for credit union professionals. The insights in E-Scan are organized into 10 trend-based chapters that provide actionable insights from industry experts and practitioners, so you can make timely, future-focused decisions that keep your credit union agile and ready to meet member needs.

E-Scan

Strategic Resource Management (SRM) helps credit unions reduce costs associated with their major vendor contracts. Their team of professional contract negotiators can assess the pricing of your payments and technology agreements, outline opportunities for savings, and help negotiate improved pricing. SRM is paid on performance and only takes a fee if they successfully deliver a bottom-line impact.

srmcorp.com