Products & Services to Help Credit Unions Succeed
If you are exploring products or services for your credit union, our business solution partners are a great place to start! Through direct partnerships as well as collaboration with TRGroup and CUNA Strategic Services, our member credit unions have access to a wide variety of product and services. Plus, MSCUA’s experienced, knowledgeable staff can offer guidance with decision-making and implementation – contact us!
Explore solutions:
BUSINESS SOLUTIONS
ATM/Payments
Dolphin Debit Access is a full-service ATM management company that owns and operates ATMs for financial institutions. Dolphin’s turnkey ATM service includes deployment of new ATM equipment combined with terminal driving, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. Dolphin Debit operates all types of equipment in various on-premises and off-premises venues. In addition, Dolphin Debit has the rights to install and operate drive-up ATMs at Walmart/Murphy USA locations in multiple states. Dolphin Debit customizes solutions to the specific needs of clients, with a flexible, cost-saving approach that enables redeployment of company assets to improve the bottom line.
Connect your members to a deposit-taking ATM and POS network with multiple processor links. CU Here Premium is available and is the largest surcharge-free network in the country.
Stay competitive by offering members a credit or online debit card product with a rewards enhancement program. FIS provides one-stop shopping for credit unions striving to stay ahead of the competition, and offers a collection of processing and marketing solutions to ensure your card programs succeed.
Fast, convenient, and secure access to money is important to members. LEVERAGE Card Services’ debit solution offers cardholders secure and seamless transactions every time they swipe. Our processing platform features a single, streamlined interface/settlement point to numerous regional and nationwide networks, maximizing efficiency and security.
Envisant (formerly LSC®) brings experience and expertise to all areas of credit union service. Their product strategy features credit and debit programs, CUMONEY® Prepaid Visa® reloadable and gift card programs (both plastic and virtual), portfolio development consulting, agent credit card programs, ATM services, marketing, and more.
Compliance/Audit
Fraud & Loss Prevention
Mitigate the risk of loss with risk management services designed specifically for credit unions by the credit union market leader. CUNA Mutual Group’s Credit Union Protection Suite delivers a coordinated solution of business protection policies and risk management services.
Human Resources
Access to the MS HR Hotline is provided to MSCUA-affiliated credit unions as an added benefit of membership! Mississippi credit unions can contact HR attorneys with daily HR questions and issues such as terminations, discipline, and HR compliance — at no charge.
Learn more. (Members Only)
Designed to help reduce exposure to employee practice liability claims, the online resources at epl-risk.com are exclusively available for CUNA Mutual Group Employment Practices Liability policyholders. You’ll have access to practical, timely and actionable insights, tools and training that may save thousands of dollars by minimizing human resources expenses, training costs and attorney fees. Use the site as your credit union’s human resources central hub. The calendar, tools, training, tracking and capabilities for customization make the site a complete, one-stop resource.
As credit unions continue to evolve and adapt to massive changes in the financial services industry, competition for key executives is inevitable. Now’s the time to customize your executive benefits program to help retain and attract the forward-thinking leaders your credit union needs to succeed. Plus, you could offset this and other employee benefits expenses using our funding solutions that take advantage of expanded investment options.
You have direct access to our dedicated specialists who average 17 years of experience exclusively focused on credit union retirement plans. Take advantage of professional guidance and flexible options to help meet your program goals—and help your employees save enough for retirement. What are you interested in?
Add the best technology talent to your credit union team with on-demand staff augmentation services from Trellance.
IT/Cybersecurity
Trellance offers secure and scalable cloud solutions that make managing your IT infrastructure and applications easy. From security and compliance to business continuity and disaster recovery, credit unions have come to count on Trellance to provide a reliable cloud foundation.
Lending
Lending is the core of your business – with most of your assets tied up in loans. To grow your lending program and your credit union, it’s critical to deliver innovative products and services to maintain member interest and remain relevant in an increasingly competitive market.
FIS Collections is a modern collection solution that can help increase your ROI while maintaining strong member relationships and strict compliance. The service is quick and easy to implement, core agnostic, and provides you with robust and real-time reporting for your portfolio. In addition, their collections services can help credit unions recoup charge-offs and past-due revenue.
Qcash is a small dollar lending platform solution that connects securely to core processors and retrieves member information required for instant underwriting, decision-making, and funding based on membership standing and deposit history. When a member applies through their mobile device or online banking, a decision is made in under 60 seconds with instant funding to their account.
QCash Financial – Made by Credit Unions for Credit Unions > >
Zest AI is a mission-driven software company that helps credit unions and banks answer their most important question: Who do I lend to? Zest’s Model Management System lets lenders break the limitations of traditional credit scores to identify good borrowers overlooked by legacy techniques.
Zest has been on a mission to make fair and transparent credit available to all since 2009 and are pioneers in the safe use of AI in credit underwriting.
https://www.cunastrategicservices.com/content/cuna/css/become-a-provider/all-providers/zest-ai.html.
Marketing
CUNA Strategic Services and Ashgrove Marketing deliver quality calendars at affordable prices, allowing you to get the best value for your marketing dollar.
Eltropy enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience. Eltropy also integrates with IT systems, such as Symitar and Corelation, and provides member engagement insights.
Credit unions can offer personalized, value-added products and services when a member opens an account or applies for a loan through SRM’s Account Boost Program. This program is data-driven and tailored to meet your target marketing needs.
Data analytics provides insight to improve member experience and increase portfolio growth. Programs include: Data Management, Descriptive Analytics, Predictive Analytics, and Prescriptive Analytics.
Membership Enhancements
The CO-OP Shared Branch network allows members of one credit union to perform a range of transactions at another credit union. Through the CO-OP Shared Branch network, participating credit unions can serve members in diverse geographical locations, even when they move or travel.
Mississippi credit unions participating in the CO-OP Shared Branch Network can LOG-IN HERE (Members Only) to access frequently used forms, Mississippi network rules, teller quick tips, and other resources for credit unions in the CO-OP Shared Branching network.
Credit unions occupy a distinct space in the financial landscape. You inspire trust and loyalty based on a solid foundation of care and concern for your members. But in today’s competitive, crowded environment, members will go elsewhere if your credit union isn’t there for them in every way possible.
TruStage® helps by offering a full suite of innovative insurance solutions and a robust marketing program. Your members will appreciate the ease and convenience of having all their financial business in one place. Your credit union will appreciate the targeted, multi-channel marketing efforts to help you reach and protect more members.
Operations
Smart Sourcing and Procurement by Bankable Fintech
A member benefit for MSCUA’s credit unions. Bankable Fintech built a way to transform a complicated technology services procurement process into a simple one–with powerful results for financial institutions regardless of their size, member base, or technology infrastructure. We call it Find-to-Buy, part of Bankable Fintech’s proprietary Smart Sourcing and Procurement AI platform. Built by and for financial institutions like yours, it gets smarter and simpler every day through active cooperative engagement. Find-to-Buy transforms how financial institutions operate and serve.
Affordable Board Management Software for Nonprofits.
MSCUA members can save 15%. Contact MSCUA to receive the promo code.
Access to CU Policy Pro (CUPP) is provided to MSCUA-affiliated credit unions as an added benefit of membership! CU PolicyPro includes detailed model policies that can help your credit union manage today’s ongoing compliance and operational challenges. Developed and written especially for credit unions by legal and financial regulatory experts, CU PolicyPro is designed to be compliant with applicable regulations.
In addition, a monthly CU Policy Pro newsletter is distributed to registered users of CU Policy Pro highlighting global policy updates and other important system information.
CU Policy Pro access/users is managed by each credit union’s CU Policy Pro administrator. Credit union employees should contact their CEO to request access.
GO TO CU POLICY PRO (Members Only)
Annuities, CUNA Brokerage Services, Commercial Mortgage Loans, CUNA Mutual Fiduciary Consultants
We know how hard it is to keep up in the unpredictable and ever-changing financial landscape. But, you’ll always be one step ahead with JMFA NEXT GENERATION OVERDRAFT PRIVILEGE®. That’s because our comprehensive overdraft solution continues to evolve so your financial institution can maximize results and stay compliant, year after year.
Offers a way for credit unions to save money on office supplies, break room supplies, promotional products, furniture, and computers through partnership with Office Depot|Max. The program offers easy-to-use group discount buying through Office Depot’s National Credit Union Purchasing Program designed specifically for credit unions.
MessagePay provides credit union members with an additional avenue for making loan payments via a simple text message. Simple, convenient payments for a mobile-first world.
QwikRate CECLSolver – An efficient and practical CECL approach that any credit union can afford — without difficult analysis or expensive consulting. This tool is directly based on regulator guidance and can eliminate the needless expense and complexity of becoming CECL compliant.
The latest technology driving 5G has created a unique opportunity for property owners. The installation of EV charging stations can provide your credit union with an opportunity to earn non-interest income.
Strategy
AdvantEdge Analytics is an analytics fintech built and supported by the bright minds and deep resources of CUNA Mutual Group, one of the most experienced and influential partners in the credit union movement. Discover AdvantEdge data analytics and business intelligence for credit unions.
Smart Sourcing and Procurement by Bankable Fintech
A member benefit for MSCUA’s credit unions. Bankable Fintech built a way to transform a complicated technology services procurement process into a simple one–with powerful results for financial institutions regardless of their size, member base, or technology infrastructure. We call it Find-to-Buy, part of Bankable Fintech’s proprietary Smart Sourcing and Procurement AI platform. Built by and for financial institutions like yours, it gets smarter and simpler every day through active cooperative engagement. Find-to-Buy transforms how financial institutions operate and serve.
CUNA E-Scan combines trends across industries, expert analysis and forecasting data to provide strategic planning guidance for credit union professionals. The insights in CUNA E-Scan are organized into 10 trend-based chapters that provide actionable insights from industry experts and practitioners, so you can make timely, future-focused decisions that keep your credit union agile and ready to meet member needs.
Strategic Resource Management (SRM) helps credit unions reduce costs associated with their major vendor contracts. Their team of professional contract negotiators can assess the pricing of your payments and technology agreements, outline opportunities for savings, and help negotiate improved pricing. SRM is paid on performance and only takes a fee if they successfully deliver a bottom-line impact.